Program/Account Manager - Job Description
Chicago Mold Engineering, in its over 70-year history, has become an awarded leader in plastic injection mold making. We apply state-of-the-art equipment with ambitious individuals merging the art and craft of mold making with modern day technology. A print free shop with all machine operators programming in CAM and all mold makers being trained in CAD, our shop has transformed into a 20th century machinist's toy land. Full 5-axis machining centers, robotic systems, and a blue-light scanner are some of the technologies incorporated into the everyday manufacturing at Chicago Mold, but that's only part of what makes us great. Good people with immense pride in American Manufacturing and their impassioned longing for knowledge are what truly keeps us moving forward. We are looking for the right person to grow their career with us.
2007 Mold Making Technology "Leadtime Leader Award".
2012 American Mold Builders "Mold Builder of the Year".
Job Description:
Represent the Company as an expert in products and services to outside entities.
Develop designated customer base with calls and visits to promote the Company and encourage requests for quotation and sales opportunities.
Provide timely quotations to customer RFQ's following up with contact and revised quotations as needed until job is secured or placed elsewhere.
Schedule and attend engineering design review and production planning meetings balancing CME and customer needs.
Oversee the maintenance of project data and documentation per the quality management system requirements.
Trouble-shoot problems regarding projects; respond to customer inquiries with prompt feedback; work with customers and vendors to evaluate and identify improvement opportunities.
Facilitate sampling of tools; provide reports of sampling results to Company management and customer.
Use CAD software to evaluate mold designs and customer parts.
Travel frequently to customer locations to review tool designs, ensure quality samples, etc.
Manage all input and output with customers.
Complete all paperwork and update all electronic logs associated with position in a timely manner.
Continue to apply oneself to growing a knowledge base and an understanding of mold building and machining.
Comply with all company policies and procedures including CME Handbook and quality management system.
